SDVOSB — Service-Disabled Veteran-Owned Small Business Ret. USAF F-15C pilot · 22-year veteran A KBM Solved IT company

Proof, at its real tier

We word every claim at the evidence behind it.

This page exists because an overstated claim does not survive a procurement review, and because a vendor who will not tell you what is missing is telling you something. Read it before the product pages if you like — it is the same information, without the framing.

See where the portfolio actually stands ↓

The framework

Six tiers. We use all six, including the ones we do not reach.

Every factual claim on this site carries one of these labels. The definitions are published so you can hold each claim to the one it was given.

Concept CONCEPT

Designed and specified. Nothing has been built yet, or what exists is a clickable shell over fixtures. A concept proves an idea reads well — it proves nothing about whether it works.

Used in this portfolio
Modeled MODELED

Analysed, simulated or costed on paper — an estimate derived from assumptions we will state on request. A modeled figure is not a result.

Used in this portfolio
Demonstrated DEMONSTRATED

Working software you can sit down and exercise, running on synthetic fixtures or public data feeds. It proves the mechanism functions. It does not prove operational value.

Used in this portfolio
Measured MEASURED

Quantified against a defined test with a stated method — a benchmark, a bounded trial, a reproducible run. A measured number comes with its test conditions attached.

Not reached by anything here
Operational OPERATIONAL

Running inside a customer environment on that customer’s live data, in day-to-day use.

Not reached by anything here
Verified VERIFIED

Independently confirmed by a qualified third party — an auditor, a certifying body, or the customer on the record.

Not reached by anything here

The honest summary

Where this portfolio actually stands

KBM Air products reach the DEMONSTRATED tier. Several capabilities sit at CONCEPT or MODELED and are labelled as such on their product pages. Nothing in this portfolio is OPERATIONAL or VERIFIED today, because no product is running in a customer’s live operation and no third party has certified one. When that changes, this page changes first — and it will name the tier, the date and the method.

  • No customer names, logos, testimonials or case studies appear on this site, because there are none to publish.
  • No certification — FAA, DoD, SOC 2, FedRAMP or otherwise — is held or claimed. Where a certification path exists it is described as a costed roadmap item, never as a status.
  • No live integration with a reservation system, a flight-data provider, a SWIM feed or an ATC system exists today. Integration seams are built and documented; the integrations themselves are not.
  • Performance figures shown inside demonstrations are computed from synthetic fixtures. They describe the demo, not an airline.

How the software behaves — security, AI specifics, escalation, degraded mode, and the full list of what we do not hold — is on the trust page, with a verification date on every entry.

Product by product

Where each one actually stands.

Maturity, evidence tier, and the one-line status written by the people who built it.

Product maturity, evidence tier and status
Product Maturity Evidence Status
Nexus Dispatch Maturity:Pilot-ready Evidence tier:Demonstrated Working demonstration surface over a working engine, running on seeded and public data. No airline is operating it.
Airline Operations Intelligence Maturity:Prototype Evidence tier:Demonstrated Prototype surface built to industry-standard operational reporting schemas, running as a labelled simulation. No live data feed, no partner relationship.
Rebound Maturity:MVP Evidence tier:Demonstrated MVP at the advisory tier on deterministic synthetic data. It proposes; an agent approves. It neither connects to nor writes to any live passenger service or distribution system.
AeroVox Maturity:MVP Evidence tier:Demonstrated Working proof of concept on live public weather data — thirteen airports, four languages. Not an ATIS or AWOS replacement, not connected to any transmitter, and not certified for operational use.
Flight Service Maturity:MVP Evidence tier:Demonstrated MVP with live public weather. Notices to airmen are placeholder strings and special use airspace is not queried — both badged on the surface. Not an official briefing.
CREW Downtime Maturity:Concept Evidence tier:Concept Concept and scaffold only. Nothing has been built or demonstrated — every capability on this page is design intent.
Universal Flight Companion Maturity:Prototype Evidence tier:Concept Phase-zero clickable prototype on mock data. No live flight feed, no accounts, no backend. The prototype labels itself as mock data on every screen.

Every claim, in one place

The full claim register.

Each product's claims with the tier and the basis behind them. If any of these is worded more strongly than its basis supports, tell us and we will fix it.

Nexus Dispatch

Nexus Dispatch — claim register
Claim Tier Basis
The full dispatcher workflow — risk board, decision record, recovery comparison, analyst — runs end to end and can be exercised in a live session. Evidence tier:Demonstrated Demonstration surface, seeded carrier data.
Route planning uses real published navigation fixes rather than great-circle approximations. Evidence tier:Demonstrated Planning engine over a navigation database of published US fixes.
Weather comes from the public aviation weather service, not a fixture. Evidence tier:Demonstrated Live observation, forecast and advisory ingestion with a labelled synthetic fallback.
A decision record altered after it was written fails chain verification. Evidence tier:Demonstrated Hash-chained audit log with an in-interface verification and tamper test.
Risk scores and recovery costs shown in the demonstration are computed from synthetic fixtures and describe the demonstration, not an airline. Evidence tier:Modeled Seeded scenario data.

Airline Operations Intelligence

Airline Operations Intelligence — claim register
Claim Tier Basis
Operational questions are answered from named source records with a stated confidence, not generated prose. Evidence tier:Demonstrated Copilot surface over simulated reporting records; every answer carries its sources.
The adapter’s field names match a published operational-reporting schema, so switching to live services is a configuration change rather than a rewrite. Evidence tier:Demonstrated Schema-faithful adapter with a documented mode switch. Live parity is unverified until credentials exist.
The decision trail is tamper-evident and can be verified by a reviewer in the interface. Evidence tier:Demonstrated Hash-chained records; verification and tamper test both exercisable.
Deviation risk is scored deterministically — the same inputs produce the same score, every time. Evidence tier:Demonstrated Rule-based lookahead scoring over the record set.
Impact figures — flights affected, misconnection exposure, cost — are computed from simulated advisories and describe the simulation only. Evidence tier:Modeled Seeded traffic-management scenarios.

Rebound

Rebound — claim register
Claim Tier Basis
A complete disrupted manifest is solved in one run, with a scored plan and a written reason for every passenger. Evidence tier:Demonstrated Engine run across three synthetic disruption scenarios.
The solver cannot oversell — seat inventory is decremented on assignment and an unplaceable passenger is escalated rather than seated. Evidence tier:Demonstrated Inventory invariant enforced in the itinerary solver and checked on every scenario run.
Duty of care is authorised only when the disruption cause makes it owed. Evidence tier:Demonstrated Cause-based entitlement rules over US carrier obligations and contract of carriage. Not an EU model.
Runs are reproducible — the same scenario produces the same plan. Evidence tier:Demonstrated Seeded deterministic data generation; no unseeded randomness anywhere in the engine.
Every automated decision carries a written reason, including the entitlement decisions that authorise or withhold care. Evidence tier:Demonstrated A `why` string is emitted on each decision by the entitlement and solver modules.
Cost, misconnection and recovery figures produced by the engine describe synthetic manifests. Evidence tier:Modeled Synthetic network, manifests and contracted resources.

AeroVox

AeroVox — claim register
Claim Tier Basis
The same observation always produces the same rendered text, in every supported language. Evidence tier:Demonstrated Rule-based renderer with no generative step anywhere in the text path.
Thirteen airports are rendered in the public demonstration build across four languages. Evidence tier:Demonstrated Demonstration build output — thirteen airports, twenty-one language renderings.
Briefings are generated from live public aviation weather observations, not fixtures. Evidence tier:Demonstrated Public aviation weather service ingestion, no credential required.
A new language is added by writing one renderer, with no re-recording and no model involvement in the text. Evidence tier:Demonstrated Four renderers implemented against one shared observation structure.
The rendered voice is easier to understand than legacy automated audio. Evidence tier:Concept Listener judgement from the side-by-side comparison. No controlled intelligibility study has been run — a measured claim would require one, and we do not make one.

Flight Service

Flight Service — claim register
Claim Tier Basis
Surface weather and winds and temperatures aloft come from live public sources, not fixtures. Evidence tier:Demonstrated Public aviation weather service ingestion, no credential required; winds decoded to standard levels to FL390.
Adverse conditions and temporary flight restrictions are fetched from public sources and filtered to the route. Evidence tier:Demonstrated Route-corridor filtering over the public advisory feed and the public restriction list. The restriction pre-filter is by state and can miss one just across a boundary — stated in the interface.
Performance figures are never extrapolated beyond the published data, and an unverified table is reported as unusable. Evidence tier:Demonstrated Interpolation clamped to the published grid; a verified flag gates usability per table.
Both implementations of the decoder produce the same output, or the test suite fails. Evidence tier:Demonstrated Shared-fixture conformance test across both ports; a missing runtime reports a skip and exits non-zero.
Notices to airmen and special use airspace are not live, and the interface says so. Evidence tier:Concept Placeholder strings and a "not checked" label — named here and badged on the surface.
Routing a briefing by position rather than by telephone area code is the better model. Evidence tier:Modeled Product argument from how the existing service routes callers. No comparative study has been run.

CREW Downtime

CREW Downtime — claim register
Claim Tier Basis
Every capability described for this product is design intent. Nothing has been built or demonstrated. Evidence tier:Concept Product brief only, plus an unexercised repository scaffold.
The design ranks results rather than filtering them, so nothing is hidden from the crew member. Evidence tier:Concept Stated design principle in the brief. No ranking engine exists to exhibit it.
The interpreter and translation halves would reuse speech and translation pipelines already built elsewhere in the KBM portfolio. Evidence tier:Modeled Architectural assessment against existing components. Those components have not been demonstrated in this product, and integration effort is an estimate.
The concierge half cannot be built until a live places and events provider is contracted. Evidence tier:Modeled Dependency analysis in the brief. The commercial terms are unresolved.

Universal Flight Companion

Universal Flight Companion — claim register
Claim Tier Basis
The intended experience can be walked end to end and reacted to. Evidence tier:Demonstrated Clickable prototype, fixtures only.
Connection risk, delay causes and every other number in the prototype are fixtures, not predictions. Evidence tier:Concept All screens read from a single mock data file.
The interface is provider-agnostic — a normalised feed drops in behind the same shapes without changing the screens. Evidence tier:Concept Single data module behind every screen, by construction. Unproven until a provider is connected.
The gating risk is commercial rather than technical: flight-data licensing must be resolved before a real build. Evidence tier:Modeled Provider cost review against the polling volume push alerts would require.

Direct answers

The questions reviewers ask first.

Grouped four ways and answered the way we would answer them on a call. A hedged answer reads worse than a plain no, so none of these hedges.

Maturity & evidence 5 questions

Is any of this running in a live airline operation today?

No. Every KBM Air product runs on synthetic fixtures or public data feeds. No product is deployed in a customer’s live operation, which is why nothing on this site is labelled OPERATIONAL. When that changes, the evidence page changes first and it will name the tier, the date and the method.

Do you have customers or case studies?

None that we can publish, and we do not publish ones we do not have. There are no customer logos, testimonials or outcome figures anywhere on this site for that reason.

Where do the numbers in the demonstrations come from?

From seeded synthetic data, except where a product ingests a public feed — aviation weather and published navigation data are real. A cost, delay or misconnection figure inside a demonstration describes the demonstration. It is not a result from an airline and is never presented as one.

Why are there no industry statistics on this site?

Because none has been verified against its primary source from this workspace. The content model requires a resolvable source URL, the publication year, the caveat the figure carries and the date the wording was last checked before a statistic can be rendered at all. An unsourced number on an aviation site is the first thing a reviewer checks, so we would rather publish none than publish one we half-remember.

Why is CREW Downtime on the site when nothing has been built?

Because leaving it off would misrepresent the portfolio. It is labelled CONCEPT, its status line says nothing has been built or demonstrated, and its claim register contains no DEMONSTRATED entry at all. A vendor who only shows you their strongest product is telling you something about the others.

Safety & control 8 questions

Is Flight Service an official FAA preflight briefing?

No. It is not FAA Flight Service, holds no approval or acceptance from any authority, issues no go/no-go verdict, and is not a substitute for an official briefing. It assembles public weather sources into one route-shaped view and labels which sections are live. The pilot in command retains full responsibility for every flight safety decision.

Which parts of the Flight Service briefing are not real data?

Notices to airmen are placeholder strings and special use airspace is not queried at all — both are badged on the surface of the briefing, not disclosed in a footnote. Surface weather, winds and temperatures aloft, route-filtered adverse conditions and temporary flight restrictions come from live public sources. Geolocation is captured but no output depends on it yet.

Can I plan a departure using your takeoff and landing figures?

Not until a person has verified the performance table for that airframe against the aircraft flight manual. The module marks every unverified table unusable and refuses to extrapolate beyond the published envelope, reporting "outside the published data" rather than producing a plausible number. A wrong takeoff distance is not a display bug.

Does the software make operational decisions on its own?

No. Every safety-relevant function is decision support. Nothing releases an aircraft, files or amends a flight plan, publishes a weather briefing, or rebooks a passenger without a qualified human approving it — and the approval is recorded as a human act, with the person, the time and the reasoning.

Does a language model write anything safety-relevant?

No. Safety-relevant text and scoring come from explicit rules. In AeroVox the entire text path is deterministic — the model is only the voice, and removing it leaves a complete briefing in text. In the operations products the analyst answers from the records, and with no model credential configured at all it still answers.

Is AeroVox a replacement for our ATIS or AWOS?

No. It is not connected to any transmitter, is not an ATIS, AWOS or ASOS replacement, and nothing it produces goes out on an aviation frequency. It renders an authoritative observation into a reviewable briefing — text and audio together — for the briefing channels an operator already runs, with a qualified person reviewing before distribution.

What happens when a feed or a model is unavailable?

Each product has a defined degraded behaviour and they are published on the trust page. In short: no model credential means the deterministic path answers anyway; an unreachable weather service produces a clearly labelled fallback or no new briefing rather than stale data presented as current; a missing record produces a named gap rather than an interpolated answer.

Are you certified — FAA, DoD, SOC 2, FedRAMP?

No, and we do not claim to be. No aviation authority has certified, approved or accepted any of this software. SOC 2 and FedRAMP alignment are costed roadmap items driven by procurement need; neither programme has started. The trust page lists everything we do not hold, which is the more useful list.

Security & data 5 questions

CREW Downtime wants a profile, location, camera and microphone. What happens to that?

Nothing, because none of it is built — no profile has been captured, no position read and no camera opened, as there is no application. A real build would need explicit granular consent, a stated retention position and a clear answer on whether an employer could ever see a crew member’s location; our starting position is that they could not. That consent design is a precondition of any pilot, not a later refinement, and it does not exist yet.

Are you integrated with any airline, reservation or air-traffic system?

No. Adapters are written against published schemas and run as clearly labelled simulations. Supplying credentials switches the same code paths to live services, but no such relationship exists today and none is implied by the schemas we build to.

Can this be deployed where our data cannot leave our environment?

Yes. The demonstration surfaces are self-contained with relative paths and no mandatory external service, so they run on a dedicated host or inside a controlled environment. Secrets stay in the operator’s environment configuration, and the deterministic answer paths mean no outbound model call is required for the product to work.

Would our data be used to train a model?

No. There is no customer data today because there is no customer deployment, and nothing in the current build trains, fine-tunes or retains anything for model improvement. Any future arrangement would be a written term, not a default.

Which product touches personal data?

Rebound, because reaccommodation input is a passenger manifest — names, parties, accessibility and medical needs, loyalty status. Today every manifest is synthetic and no real passenger data has ever been in it. AeroVox holds no personal data at all. Each product page states its own boundary.

Working together 3 questions

What would a pilot actually look like?

A scoped engagement against your operation’s reality, with the success criteria written down first and the evidence tier of every claim agreed before it starts. We would rather define what would count as a failure at the beginning than argue about it at the end.

What is the fastest thing to look at?

AeroVox, because it settles its own argument: the same live observation rendered by legacy automation and by AeroVox, back to back, with both transcripts on screen. You do not need a briefing to judge it.

We are small. Are we too small to be worth your time?

No — regional carriers and Part 135 operators are the buyers this portfolio is shaped around, not a scaled-down version of a major-carrier product. The more useful question to press us on is deployment footprint and price, because those are what make enterprise tooling unusable at your size.

Next step

Try to break it.

The two things worth testing are the deterministic answer path and the audit chain. Both are designed to fail visibly when they should, and the most useful session we run is the one where somebody attacks them. We reply within two business days.

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